About Us

Based in South-East Queensland, Luma Supports is a Disability Support Service dedicated to supporting Participants to build independence, confidence and meaningful connections within their communities.

OUR STORY

Who we are

After years of working in both support and leadership roles, Joel and Regan saw an opportunity to do more. They wanted to create a service that went beyond traditional support delivery. One that focused on building genuine relationships and creating meaningful opportunities.

Driven by a passion for community, health, wellbeing and personal growth, Luma Supports was established to empower participants to pursue their goals, develop independence, and experience life to its fullest. From Community Access and Daily Living supports to innovative Programs and Retreats, every service is designed with purpose and centred around what matters most to each individual.

Today, Luma Supports continues to grow with the same mission it was founded on: creating opportunities, fostering connection, and delivering support that truly matters.

Who we are

Our story

After years of working in both support and leadership roles, Joel and Regan saw an opportunity to do more. They wanted to create a service that went beyond traditional support delivery. One that focused on building genuine relationships and creating meaningful opportunities.

Driven by a passion for community, health, wellbeing and personal growth, Luma Supports was established to empower participants to pursue their goals, develop independence, and experience life to its fullest. From Community Access and Daily Living supports to innovative Programs and Group STA, every service is designed with purpose and centred around what matters most to each individual.

Today, Luma Supports continues to grow with the same mission it was founded on: creating opportunities, fostering connection, and delivering support that truly matters.

ABOUT US

Who we are

After years of working in both support and leadership roles, Joel and Regan saw an opportunity to do more. They wanted to create a service that went beyond traditional support delivery. One that focused on building genuine relationships and creating meaningful opportunities. Driven by a passion for community, health, wellbeing and personal growth, Luma Supports was established to empower participants to pursue their goals, develop independence, and experience life to its fullest. From Community Access and Daily Living supports to innovative Programs and Retreats, every service is designed with purpose and centred around what matters most to each individual. Today, Luma Supports continues to grow with the same mission it was founded on: creating opportunities, fostering connection, and delivering support that truly matters.

committing to excellence

Compassion is at the heart of our care

Our Mission

To be a guiding light for those living with a disability.

Our Vision

To create equal opportunities and improved lifestyles for those living with a disability

Our Values

Safety and Quality Comes First – The safety, wellbeing, and dignity of our participants are at the centre of everything we do. We are committed to delivering high-quality supports that are reliable, professional, and aligned with best practice.

It’s Not a ‘No’ – It’s a ‘How’ – We focus on possibilities rather than limitations. When challenges arise, we work collaboratively to find safe, creative, and practical ways to help participants achieve what matters most to them.

Empower Growth – We believe that the right support can make a lasting difference. Through genuine encouragement, meaningful relationships, and a commitment to understanding what matters most, we support participants to build confidence, overcome challenges, and achieve their goals.

Embrace the Journey – Every journey is unique, with moments of growth, challenges, and celebration along the way. We walk alongside participants and families through it all, providing unwavering support, genuine care, and a commitment to being there when it matters most.

Create a Culture of Honesty, Integrity and Authenticity – We build trust through open communication, transparency, and doing what we say we will do. By being genuine, accountable, and respectful in our relationships, we create an environment where participants, families, and staff feel valued and supported.

How We Work

Working together for better outcomes

At Luma Supports, we believe great support starts with understanding.

Every participant's journey begins with a meet and greet where we take the time to get to know each participant, their family, and their support network. We focus on understanding what is important, participant and family goals, and how we can best support the individual to live the life they choose.

From there, we work collaboratively to develop a personalised approach that reflects each participant's needs, preferences, and aspirations. We carefully match participants with support workers who align with their personality, interests, and goals to ensure genuine and meaningful relationships can be built.
We hold regular participant team meetings involving support workers and key stakeholders which includes families, support coordinators, therapists, educators, and other members of the participant's support network. These meetings allow us to review progress, celebrate achievements, identify challenges, and ensure everyone is working together towards the same outcomes.
Through ongoing communication, structured goal tracking, and a collaborative approach, we create a support environment that is responsive, accountable, and focused on achieving meaningful outcomes. By working together, we can provide support that not only meets the immediate needs of our participants but also builds confidence, independence, and long-term success.
At Luma Supports, we don't believe in a one-size-fits-all approach. We take the time to listen, understand, and work alongside participants and their support networks to create support that truly matters.

How We Work

Working together for better outcomes

At Luma Supports, we believe great support starts with understanding.

Every participant's journey begins with a meet and greet where we take the time to get to know each participant, their family, and their support network. We focus on understanding what is important, participant and family goals, and how we can best support the individual to live the life they choose.

From there, we work collaboratively to develop a personalised approach that reflects each participant's needs, preferences, and aspirations. We carefully match participants with support workers who align with their personality, interests, and goals to ensure genuine and meaningful relationships can be built.
We hold regular participant team meetings involving support workers and key stakeholders which includes families, support coordinators, therapists, educators, and other members of the participant's support network. These meetings allow us to review progress, celebrate achievements, identify challenges, and ensure everyone is working together towards the same outcomes.
Through ongoing communication, structured goal tracking, and a collaborative approach, we create a support environment that is responsive, accountable, and focused on achieving meaningful outcomes. By working together, we can provide support that not only meets the immediate needs of our participants but also builds confidence, independence, and long-term success.
At Luma Supports, we don't believe in a one-size-fits-all approach. We take the time to listen, understand, and work alongside participants and their support networks to create support that truly matters.

How We Work

Working together for better outcomes

At Luma Supports, we believe great support starts with understanding.

Every participant's journey begins with a meet and greet where we take the time to get to know each participant, their family, and their support network. We focus on understanding what is important, participant and family goals, and how we can best support the individual to live the life they choose.

From there, we work collaboratively to develop a personalised approach that reflects each participant's needs, preferences, and aspirations. We carefully match participants with support workers who align with their personality, interests, and goals to ensure genuine and meaningful relationships can be built.
We hold regular participant team meetings involving support workers and key stakeholders which includes families, support coordinators, therapists, educators, and other members of the participant's support network. These meetings allow us to review progress, celebrate achievements, identify challenges, and ensure everyone is working together towards the same outcomes.
Through ongoing communication, structured goal tracking, and a collaborative approach, we create a support environment that is responsive, accountable, and focused on achieving meaningful outcomes. By working together, we can provide support that not only meets the immediate needs of our participants but also builds confidence, independence, and long-term success.
At Luma Supports, we don't believe in a one-size-fits-all approach. We take the time to listen, understand, and work alongside participants and their support networks to create support that truly matters.

Meet the Team

Where care meets people

Get to know the team shaping the direction of Luma Supports and helping deliver meaningful support every day.

Our support workers

Join a team that
makes a difference

At Luma Supports, we believe great care starts with great people.

Our team of support workers are valued, empowered, and supported to make a real impact in the lives of participants and their families.

We provide personalised training, ongoing guidance, and a collaborative environment where our team’s contributions truly matter.

Our support workers

Join a team that
makes a difference

At Luma Supports, we believe great care starts with great people.

Our team of support workers are valued, empowered, and supported to make a real impact in the lives of participants and their families.

We provide personalised training, ongoing guidance, and a collaborative environment where our team’s contributions truly matter.

Joel Holdsworth

CEO/Co-Founder

Joel is a dedicated and compassionate leader with more than seven years of experience in the disability and community services sector. As the Founder and Director of Luma Supports, he combines extensive frontline experience with strong leadership and operational expertise to create meaningful opportunities and positive outcomes for participants, families, and communities.

Prior to establishing Luma Supports, Joel held a range of support and leadership positions within the disability sector, developing a deep understanding of person-centred care, service delivery, and team development. In addition to his professional experience, Joel spent many years playing semi-professional Rugby League, where he developed the discipline, resilience, teamwork, and leadership qualities that continue to shape his approach today.

Joel is passionate about empowering individuals to live fulfilling lives, building inclusive communities, and leading high-performing teams that deliver exceptional support. His strengths lie in relationship building, program development, strategic leadership, and creating frameworks that foster independence, growth, and meaningful outcomes for participants and their support networks.

Driven by a genuine commitment to making a difference, Joel’s vision for Luma Supports is to create a service that goes beyond traditional support – one that inspires people to connect, grow, and thrive.

Regan Wilde

State Manager/Co-Founder
Driven by a passion for delivering truly intentional support, Regan believes that people living with a disability deserve the same opportunities, experiences, and quality of life as everyone else. Through Luma, he is committed to creating support that is empowering, respectful, and built around each individual. Regan has extensive experience working both as a Support Worker and in leadership and management roles prior to co-founding Luma Supports. This diverse background has provided him with a deep understanding of the disability sector, allowing him to combine hands-on support experience with strategic leadership to deliver high-quality, participant-focused services that create meaningful outcomes.

Jesse Brann

Program Development & Goal Tracking

As Program Development & Goal Tracking Manager, Jesse is dedicated to ensuring participants are not only engaged in meaningful experiences but are also making measurable progress towards their goals. Through structured goal tracking, collaborative planning, and thoughtfully designed programs, he helps create clear pathways for growth and achievement.

Jesse believes that every participant deserves to feel heard, respected, and valued. His approach focuses on empowering individuals to recognise their strengths, celebrate their achievements, and build lasting connections, while fostering a strong sense of belonging within their community. Through his passion, creativity, and participant-focused mindset, Jesse plays a key role in helping participants thrive both personally and socially.